Features

Newest Features

  • iPhone Support (beta!)
  • Enhanced Google Product Data Feeds
  • Better Google Chrome Browser Support
  • Better Apple Safari Browser Support
  • Point-of-Sale Orders
  • Address Verification System
  • Partial Payments & Credits
  • Customer Quotes
  • Showcase Deals
  • PDF Invoices
  • Order Pipeline
  • Improved Store Search
  • Web 2.0 ShopKeeper
  • ..and many more optimizations and fixes!

General Features

  • Customers around the world may shop 24/7/365 in the store.
  • World Wide Web enabled software.
  • Customer accounts - quick & easy ordering on subsequent visits to the store.
  • Unlimited category/subcategory levels, products in catalog, customer accounts.
  • Browse products easily by category.
  • Search capability for entire product catalog.
  • Server-side design - no specialized software required for customers or store managers other than a web browser.
  • Remote admin - make instant changes (add products, update prices...) to the store anytime from any computer.
  • Database backend - efficient and secure storage/retrieval of customer and store data.
  • Page Templates allow those who know HTML to completely design the look of the store.
  • ShopKeeper uses straight-forward interface of forms & menus.
  • Automatic e-mail order notifications and receipts.
  • On-line and Off-line ordering modes.
  • Real-time credit card transaction processing via merchant gateway.
  • Email Customers PDF Invoices
  • Secure - transactions processed via Secure Socket Layers (SSL); customer/order data encrypted in database.
  • Account and password authentication for customers and store managers.
  • Shipping - choice of multiple algorithms for calculating charges.
  • Sales tax - configurable zones for tax calculations.

Products Catalog

  • Catalogs can have an unlimited number of products, categories, and subcategories.
  • Products can have an unlimited number of attributes (size, color, material, ...).
  • Products can have fixed or variable pricing (ex: donations or auctions sites)
  • Documentation can be added to products to help support customers purchase
  • Electronic products can be downloadable via the store.
  • Customer can browse store by category and conduct store-wide or category-specific product searches.
  • Quantity price breaks
  • Categories contain summaries & thumbnail images of products that can be selected for product description & full size image.
  • Downloadable products allow store to take order and then allow downloading of electronic items (e.g. manuals, software...).
  • Units of Measure can be set to English or International (metric) units for weights & dimensions.
  • Products can be tied to Inventory Parts for tracking and re-ordering
  • Product Molds allow you to build a framework to quickly create products from
  • Bulk Updater to quickly change entire category of products at once
  • Advanced Updater to quickly change entire categories of a product with individual product customization
  • Price Uploader - update prices, retail prices, as low as prices, and quantity price breaks for the entire product catalog
  • Store "Power" Searching and Sorting
  • Smarter Product Browsing
  • Froogle - generate a Google Products feed to link your catalog to Google's service

Shopping Carts

  • Items can be added or removed to the cart at any time prior to the customer finalizing the order
  • Keeps track of items in the cart (qty, attributes, & dollar amount) a customer has selected for purchase
  • Shopping cart and its contents are viewable at any time by the customer
  • Items in the cart can be updated (change quantity, color, size) at any time prior to the customer finalizing the order
  • Highlighted savings for items qualifying for quantiy discounts

Customers

  • Customers can create their own store accounts, to allow them to do "express" checkouts and track the status of their orders
  • Account information is password protected and may be reviewed and updated by the customer at any time
  • Customers can set their account preferences at any time
  • Track Current Orders being shipped
  • Review Order History
  • Receive email notifications form the store on orders or promotions
  • Better Catalog Navigation
  • More Search Menu Options
  • Export customer data for hard mailings or other promotion
  • Export filters for targeted customer segments
  • Customer Groups
  • Customer Account Emailings support HTML or plain text store emails

Orders

  • House Orders allow for POS orders in store or over phone
  • Web Orders for Customers online
  • Estimates for customers when
  • Real-time credit card transactions processing for on-line orders
  • Off-line order support for customers reluctant to provide credit card information via the Internet
  • Notifications are e-mailed to store managers when an order is placed
  • Order Receipts are e-mailed to customers automatically after they place an order
  • Order Status e-mails are sent to customers when store managers process their orders
  • Tracking of orders can be done through customer accounts
  • Store managers may easily approve or cancel orders that they have received
  • Customers can download electronic goods directly from store after order approval
  • Configurable "do business with" country selections
  • Orders database can be exported and downloaded into other applications like Microsoft Excel
  • Tax Exempt overrides
  • Partial Payments
  • Order Balances Due
  • Issue Credits
  • PDF Invoices
  • Control access to Electronic Goods / Grantand Revoke Downloads
  • Export order data for use in other applications (QuickBooks, ...)

Check Out

  • Customers use a secure connection to the e-commerce store while checking out.
  • Address Verification System support for Shipping Address
  • Billing Verification System support for Billing Address
  • Real-time payment processing (PayPal, Authorize.NET, LinkPoint, VeriSign)
  • Live Shipping quotes from major carrriers
  • Duplicate order protection
  • Printable Receipt page

Inventory

  • Track Inventory levels for parts / products
  • Set Stock Levels for On Hand, Due In, Due Out
  • Low & Out of Stock Alerts and Reports
  • Create Suppliers
  • Search Inventory by part code, supplier, or stock level
  • Build Inventory Orders to send to Suppliers
  • Parts Uploader - upload portions or entire inventory at once
  • Order Notification emails to suppliers
  • Follow Supplier Orders and release into inventory

Product Featuring

  • Recommendations (cross promote), customers who bought this also bought ...
  • Promotions for certain products with a promo code
  • Promotions can be either % off or a $ value on a minimum purchase
  • Timed Promotions - can set start and end dates
  • Sales for certain products (no codes required)
  • Sakes be either % off or a $ value on a minimum purchase
  • Hot Product Deals for top selling products
  • New Product Deals for newest products
  • Great Product Deals for best savings low cost products
  • Showcase Deals for featured products

Shipping & Sales Tax

  • Order packaging puts your products into boxes for shipping
  • New zones allow for high detail for tax and shipping
  • Zones can be built using countries, states / provinces, counties, and ZIP codes
  • Shipping charges can be based on a flat-rate or a threshold calculation
  • Multiple algorithms for threshold calculation; including total dollar amount, total weight, or total number of items of orders
  • Store managers can define the flat-rate and threshold levels for determining shipping charges
  • Multiple shipping zones and different charges that apply to each zone
  • Sales tax rates are calculated automatically and included in orders
  • Multiple tax zones and different rates that apply to each tax zone
  • "Tax free" and "free shipping" zones
  • Customer "Pick Up" policy allows customers to pick up orders at store; saving them shipping costs
  • Real-time quotes for over 20 shipping methods
  • UPS shipping charge quotes
  • USPS shipping charge quotes
  • FedEx shipping charge quotes
  • Distance from Store based Shipping Module

Themes & Templates

  • Default theme with over 50 templates
  • Design your store front using templates
  • Easily modified from within ShopKeeper without HTML requirements
  • .Custom Product pages
  • Custom Category Pages
  • User Defined Pags
  • FedEx shipping charge quotes.
  • Distance from Store based Shipping Module
  • Easily copy and switch between themes
  • Templates support StyleSheets (CSS), JavaScript, Flash
  • Easily add third-party features (ex: online chat)

Reports

  • Customizable performance and analysis reports
  • Settable timeframes for reports (daily, monthly, annual, ...)
  • Store Statistics - Product, Category, Cart, Search Reports
  • Store Referrals Report - where customers are coming from
  • Customer Reports - top customers
  • Product Reports - what's selling, what's not
  • Employee Reports - performance reports
  • Order Reports - total customers, sales, taxes, shipping and other charges
  • Payment Reports - credit cards, sales tax, zones
  • Aging Statements

Store Settings / Policies

  • Quickly set store settings to match business policies
  • Merchant Gateway Settings - real-time, require CVV2, credit cards accepted
  • Store Policies - Terms & Conditions, Returns, Help, ..
  • Email templates for customers and store managers
  • Countries / Divisions "doing business with" list
  • Website information
  • Vendor Address and contact information
  • Store Settings (products per page, # of deals, ...)
  • Status online / offline
  • Shipping controls to allow store pickups, taxable shipping, and origin of shipments
  • Customer preferences

Pipeline

  • Order pipeline for orders that are "built" before shipment
  • Departments can be defined (Warehouse, Shipping, ..)
  • Departments claim unassigned orders, work them, move to next department
  • Store managers have visibility into all departments
  • Quickly visualize bottlenecks in the order process
  • Give customers insight into where their orders are
  • Optional feature (not required to be configured for store)

Shopkeeper

  • Create manager roles to give store managers access to only the functions and information they need
  • No special software required by store managers to configure/update/build/maintain their on-line stores
  • ShopKeeper interface allows store managers to completely configure their stores
  • Catalogs can be built with unlimited categories and products
  • Orders can be viewed, tracked, and processed with e-mails being automatically sent to the customers
  • Exporting database for customers and orders in CSV format to use with other applications like Microsoft Excel
  • Customer accounts and order histories can be viewed and updated
  • Total control over configuration: store policies, store contact information, web design (color, images), and merchant accounts
  • Store managers can access the ShopKeeper interface from any computer, given the proper account authentication
Find Customers

Reach more customers!